Terms of service

TERMS OF SERVICE

Overview
Welcome to TESEKO! Words such as “we,” “our,” and “us” refer to TESEKO. TESEKO operates this store and website, including all related information, content, functionality, tools, goods, and services in any orders, to provide you (the customer) with a curated shopping experience (collectively, the “Services”). TESEKO is powered by Shopify, which enables us to provide you with the Services.

The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), set forth your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights and include disclaimers and limitations of liability.

By accessing, using, or interacting with the Services, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access the Services.


Article 1 – Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have consented to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any goods or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.


Article 2 – Our Goods
We make every effort to display our goods and services accurately in our online store. However, please note that due to the type of device you use to access the store and its settings and configuration, the color or appearance of goods may differ from what is shown on screen.

We do not warrant that the appearance or quality of any goods or services you purchase will meet your expectations, or that they will be identical to the description or presentation in our online store.

We may, at our sole discretion, change all product descriptions at any time without prior notice. We reserve the right to discontinue any product at any time, and we may, on a case‑by‑case basis, limit the quantities of any goods we provide to any person, geographic region, or jurisdiction.


Article 3 – Orders
When you submit an order, you are making an offer to purchase. TESEKO reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is not accepted until TESEKO confirms its acceptance. We must receive and process your payment before accepting your order. Please carefully review your order before submission, because after the order is accepted, TESEKO may not be able to accommodate cancellation requests. If we do not accept, change, or cancel your order, we will attempt to notify you via the email, billing address, and/or phone number you provided at the time of order.

Goods you purchase may only be returned or exchanged in accordance with our Refund Policy [link].

Your purchases are for your personal or household use only and may not be used for commercial resale or export.


Article 4 – Prices and Billing
Prices, discounts, and promotions are subject to change without prior notice. The price charged for goods or services will be the price in effect at the time the order is submitted and will be listed in your order confirmation email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices published in our online store may differ from those offered in physical stores, other online stores, or stores operated by third parties. We may from time to time offer promotional campaigns that affect pricing, and such campaigns are subject to separate terms and conditions in addition to these Terms. In the event of a conflict between the promotion terms and these Terms, the promotion terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges you incur will be honored by your credit card company; and (iv) you will pay the charges you incur at the published price, including shipping and handling fees and all applicable taxes (if any).


Article 5 – Shipping and Delivery
We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss pass to you once we transfer the goods to the carrier.


Article 6 – Intellectual Property
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as their design, selection, and arrangement, are owned by TESEKO, its affiliates, or licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services only for personal, non‑commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or should be construed as granting you a license or other right to use any patent, trademark, copyright, or other intellectual property of TESEKO, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. TESEKO reserves all rights not expressly granted in these Terms.

The name, logo, product and service names, designs, and slogans of TESEKO are trademarks of TESEKO, its affiliates, or licensors. You may not use such marks without the prior written permission of TESEKO. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are the trademarks of their respective owners.


Article 7 – Optional Tools
As part of the Services, you may be given access to customer tools provided by third parties over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third‑party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the relevant third‑party providers offer the tools.

We may also offer new features through the Services in the future (including the launch of new tools and resources). Such new features shall also be deemed part of the Services and shall be subject to these Terms of Service.


Article 8 – Third‑Party Links
The Services may contain website materials and hyperlinks (including any embedded third‑party features) provided or operated by third parties. We are not responsible for reviewing or evaluating the content or accuracy of any third‑party materials or websites that you choose to access. If you decide to leave the Services to access these materials or third‑party websites, you do so at your own risk.

We shall not be liable for any damages or losses arising from your access to any third‑party website, or from your purchase or use of any goods, services, resources, or content on any third‑party website. Before completing any transaction, please carefully review third‑party policies and practices and ensure that you fully understand them. Complaints, claims, concerns, or questions regarding third‑party goods and services should be directed to the third party.


Article 9 – Relationship with Shopify
[Note to merchant: This clause accurately describes Shopify’s relationship with your store. Do not remove or modify it.]

TESEKO is powered by Shopify, which enables us to provide you with the Services. However, any sales and purchases in our store are made directly with TESEKO. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and TESEKO, including any injury, damage, or loss arising from the purchase of goods or services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchases and transactions at TESEKO.


Article 10 – Privacy Policy
All personal information we collect through the Services is governed by our Privacy Policy (available here [link]), and certain personal information may also be subject to Shopify’s Privacy Policy (available here). By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transferred to and shared with Shopify and third parties (which may be located in countries other than your country of residence) to provide the Services. Please refer to our Privacy Policy [link] for more information on how we, Shopify, and our partners use your personal information.


Article 11 – Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sub‑licensable, royalty‑free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights under this license to operate, provide, evaluate, improve, and promote the Services, and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own all Feedback and all necessary rights to it; (ii) you have disclosed any compensation or reward you have received for submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are under no obligation now or in the future to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, in our sole discretion (but without obligation), monitor, edit, or remove any Feedback that we determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not infringe any third party’s rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or other unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the source of the Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.


Article 12 – Errors, Inaccuracies, and Omissions
Occasionally, information in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order) if any information is inaccurate.


Article 13 – Prohibited Uses
You may access and use the Services only for lawful purposes. You may not access or use the Services for: (a) any unlawful or malicious purpose; (b) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (d) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or injuring any of our employees or any other person; (e) transmitting false or misleading information; (f) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (g) transmitting or causing the transmission of any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) impersonating or attempting to impersonate any other person or entity; or (i) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that we determine may harm TESEKO, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functioning or operation of the Services; (b) reproduce, copy, plagiarize, scrape, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, or spider the Services; (e) use any robot, spider, scraper, data mining or extraction tool, automatic device, program, AI tool (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent any security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.


Article 14 – Agents
14.1 This section (the “Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any of the Services. “Agent” means any software or service that takes autonomous or semi‑autonomous action on behalf of, or at the direction of, an individual or entity, and that can perform tasks on behalf of the individual or using the individual’s device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates strictly in accordance with the requirements of Section 14.4 below. In addition, no Agent may access, use, or interact with any of the Services if we have requested that the Agent refrain from doing so.

14.3 We may restrict (including through technical measures) whether and how any Agent may access, use, and interact with the Services.

14.4 Agents must: (i) identify in all HTTP/HTTPS requests that the request comes from an Agent by including in the request’s User‑Agent string the following: “Agent/[agent name]”; (ii) not conceal or obfuscate the fact that any access, use, or interaction originates from an Agent, for example by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish human from computer use; (iii) truthfully respond to any question or prompt seeking to determine whether an interaction is from a human or a computer; and (iv) not circumvent or otherwise avoid any measures designed to block, restrict, modify, or control whether and how Agents may access, use, or interact with the Services.


Article 15 – Termination
We may, at our sole discretion, terminate this Agreement or your access to the Services (or any part thereof) at any time without notice, and you shall remain liable for all amounts due up to and including the date of termination.

The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.


Article 16 – Disclaimer
The information displayed or provided in or through the Services is for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of its contents.

Except as expressly provided by TESEKO, the Services and all goods provided through the Services are provided to you “as is” and “as available” without any representations, warranties, or conditions of any kind, express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non‑infringement. We do not warrant, represent, or guarantee that your use of the Services will be uninterrupted, timely, secure, or error‑free. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.


Article 17 – Limitation of Liability
To the maximum extent permitted by law, TESEKO, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, and Shopify and its affiliates’ similar personnel, shall not be liable for any claims arising from or related to your use of any Services or any goods purchased through the Services, or for any other claim associated with your use of the Services or any goods, including but not limited to any errors or omissions in any content, or any loss, damage, or injury of any kind arising from the use of the Services or any content (or goods) posted, transmitted, or otherwise made available through the Services, or any direct, indirect, incidental, punitive, special, or consequential damages of any nature, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility thereof.


Article 18 – Indemnification
You agree to indemnify, defend, and hold harmless TESEKO, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) payable to any third party arising out of or resulting from: (1) your breach of these Terms of Service or the documents incorporated by reference; (2) your violation of any law or infringement of any third‑party rights; or (3) your access to and use of the Services.

We will notify you of any claim for which indemnification is sought, but failure to notify promptly will not relieve you of your obligations unless you are materially prejudiced thereby. We may control the defense and settlement of such claims (including selecting counsel) at your expense, but we may not settle any claim that requires you to undertake non‑monetary obligations without your consent (which shall not be unreasonably withheld). You shall cooperate in the defense of any indemnification claim, including providing relevant documents.


Article 19 – Severability
If any provision of these Terms of Service is held to be unlawful, invalid, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such a determination shall not affect the validity and enforceability of any other remaining provisions.


Article 20 – Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules we post on this website or relating to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous oral or written agreements, communications, and proposals (including, but not limited to, any prior versions of these Terms of Service).

No ambiguity in these Terms of Service shall be construed against the drafting party.


Article 21 – Assignment
You may not delegate, transfer, or assign this Agreement or any rights or obligations under these Terms without our prior written consent, and any such attempted assignment shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without notice or consent.


Article 22 – Governing Law
These Terms of Service and any separate agreement whereby we provide you the Services shall be governed by and construed in accordance with the federal and state or territorial courts of the jurisdiction where TESEKO is headquartered. You and TESEKO agree that such courts are competent courts and have personal jurisdiction.


Article 23 – Headings
The headings used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms.


Article 24 – Changes to Terms of Service
You can review the current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service, and updates and changes will be posted on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Article 25 – Contact Information
If you have any questions about these Terms of Service, please send an email to jh.dong@hotmail.com.

Our contact information is published as follows:
HONG KONG JI LIAN SUPPLY CHAIN
MANAGEMENT CO., LIMITED
jh.dong@hotmail.com
UNIT 1801 18/F OFFICEPLUS@WANCHAI 303 HENNESSY ROADWAN CHAI
HK